Service · Conversion
AI Lead Follow-up
Every enquiry followed up — fast, personal, and in your business's own voice. Most leads go cold within an hour. Yours stop doing that.
What it is
Most enquiries go cold within the hour. By the time a human picks up the form submission on Monday morning, the customer has already booked with someone else.
AI Lead Follow-up closes that gap. The first touch happens within seconds — automated, personalised, in your business's voice. Subsequent follow-ups go out at the right cadence for the right enquiry type, on the right channel, until the lead either converts or explicitly opts out.
You stay in full control: every template you've approved, every escalation rule you've set, every conversion landing in your CRM with the full conversation logged.
How it works
- 01
We audit your funnel
We trace every enquiry channel — website forms, calls, social DMs, walk-ins — and find where leads currently fall through.
- 02
We design follow-up sequences
One-touch, two-touch, multi-touch — the right cadence for each enquiry type. You approve the wording before any sequence is enabled.
- 03
We integrate with your CRM and channels
HubSpot, Salesforce, Pipedrive, custom CRM via API. SMS, email, WhatsApp, voice — wherever your customers are.
- 04
We tune for conversion
Every reply, every no-reply, every conversion is reported back. We adjust sequences fortnightly based on what's actually working.
What you’ll see in the audit
Free 30-minute call. By the end you’ll know if a build makes sense and what it would cost.
Your current first-response time and conversion rate, by enquiry channel
The lift you'd see from automated follow-up, calculated from your conversion data
Sequence design + channel integration plan
Frequently asked
Will customers know it's AI?
That's your call. Some clients disclose explicitly, some don't. Either way, the messages are written in your voice and you approve every template.
What if a customer replies to the AI?
Replies route to a human or stay with AI based on the rules you set. You can also have AI handle the back-and-forth and only escalate when it sees a buying signal.
How quickly does it follow up?
First response within 60 seconds is typical. The exact cadence is part of the build.