Service · Operations
AI Appointment Reminders
Drop your no-show rate by automating SMS, email, and voice reminders before every booking — with an easy reschedule path built in.
What it is
Every no-show is a gap in your day that should have been revenue. For a 4-chair dental practice, a 5% no-show rate against £180 average booking value works out to roughly £20,000 a year of revenue lost to forgotten appointments alone. That's the upper bound — most practices we audit are higher.
AI Appointment Reminders cut that. The right reminder, on the right channel, at the right time before the booking, with a one-click reschedule path so customers who genuinely can't make it move the booking instead of skipping it.
Different businesses need different cadences — a high-frequency hairdresser is not a once-a-year MOT. The audit confirms what works for your customer profile before we build.
How it works
- 01
We measure your no-show rate
First step in the audit. Most businesses we talk to over- or under-estimate their actual no-show rate by a factor of two.
- 02
We design reminder sequences
Different cadences for first-time vs returning customers, high-value vs routine bookings, multi-day vs same-day. You approve every template.
- 03
We integrate with your booking system
Calendly, Acuity, Cal.com, Dentally, Cliniko, custom calendars via API. Reminders fire automatically when bookings are made.
- 04
We measure and report
Monthly report on no-show rate vs baseline. If we don't move the number, we keep tuning until we do.
What you’ll see in the audit
Free 30-minute call. By the end you’ll know if a build makes sense and what it would cost.
Your current no-show rate, calculated from your actual booking data
The revenue impact of your no-shows, annualised
Reminder sequence design with expected reduction figure